Senior Consultant - Operational Excellence, Certification Services, Six Sigma Master Black Belt

Jen is a WMEP Senior Consultant with more than 30 years of manufacturing experience, including 15 years in various positions within the paper industry (R&D then plant shift supervisor, process engineer, area coordinator, cell manager, and operational excellence leader), one year in the flexible food packaging industry as a Quality Manager, and two years in the water-activated tape industry as a Continuous Improvement Leader.

Skill Set

  • Quality (ISO 9001), Environmental (ISO 14001), Occupational Health & Safety (ISO 45001) gap analysis, implementation, internal audits, and internal auditor training, including qualified AWS Water Stewardship Standard Specialist
  • Lean Six Sigma Yellow Belt, Green Belt and Black Belt training and projects, 8-D, FMEA, A-3
  • Process Improvement Teams
  • MDI (Manage for Daily Improvement) / Visual Management
  • TWI-Job Relations, Job Instruction, Job Methods, & Job Safety Training
  • Lean Tools – Value Stream Mapping, Quick Changeover, Lean Overview, 5S, TPM
  • Continuous Improvement / Lean Transformation including Steering Teams
  • Safety – Hazard Mapping, Lock-out/Tag-out
  • Time Management
  • Project Prioritization / Management
  • Gallup Strengths Finder Coach
  • Prosci Certified Change Practitioner


  • Bachelor of Science degree in Paper Science & Engineering
  • Bachelor of Science degree in Chemistry
  • Shop Floor Kaizen Breakthrough Instructor Training from TBM Consulting
  • Six Sigma Black Belt from MSOE, Six Sigma Master Black Belt from Villanova
  • Lean Certificate Bronze from SME
  • Lead Auditor:
    • Integrated Management Systems (9001/14001/18000) Lead Auditor (RABQSA-QM, RABQSA-AU, RABQSA-TL) from Omnex
    • ISO 9001:2015 Auditor Transition Training from AQS Management Systems
    • ISO 14001:2015 Lead Auditor from QAI Training with competency achieved to Exemplar Global TPECS Certification Numbers EM868, AU849, and TL858
    • ISO 45001:2018 OH&S Management Systems Lead Auditor from BSI

Jen and her husband live north of Appleton.  They have two grown children.  They enjoy being outdoors in nature, and traveling, with a goal to visit all 50 states and as many National Parks as possible.